Logging In with Your Lease Email Address

Why does the app ask for the lease email address?

The app uses the exact email address listed on the official lease agreement to verify account access, assigned parking, and related property details.

How do I log in with my lease email?

1. Open the app or the web version.
2. Select Sign In.
3. Select Forgot Password.
4. Enter the email address listed on the lease agreement.
5. Use the password reset link sent to that inbox to set up access.
6. Log in again with that lease email.

Can I change the email address on an existing account?

The email address cannot be edited directly within an active profile, and support cannot manually update the email on an existing account.

What should I do if my account was created with the wrong email?

1. Delete or log out of the current account.
2. Sign up or log in again using the exact email address on the lease agreement.
3. Re-register the vehicle details under the profile tied to that lease email.
4. Log in again and confirm the account updates.

What if the app says my email is not correct?

Try these steps:

• Confirm the email matches the lease agreement exactly.
• Use Forgot Password from the sign-in screen and enter the lease email.
• Try logging in from a web browser or a different mobile device.
• If the account was created with a different email, log out and create or access the profile using the lease email.

What happens after I log in with the correct lease email?

Once the correct lease email is used, the account details and property access update automatically, and assigned parking can sync properly.